THE Bangko Sentral ng Pilipinas (BSP) advises the public to exercise caution dealing with mobile phone numbers using automated voice prompts or recorded messages purportedly from the BSP trunkline.
This is in view of reports from consumers claiming to have received fraudulent calls from various mobile numbers. When consumers returned these calls, they reportedly heard a recorded message that sounded similar to the BSP trunkline voice prompt.
The BSP does not have an official mobile phone number. Official BSP contact details, including its trunk line (+632) 8811-1277, are posted on the BSP website (https://www.bsp.gov.ph/).
The BSP reminds the public to refrain from providing any personal or financial information to unverified or suspicious sources.
The public is urged to report persons suspected to be unlawfully representing the BSP to the following office:
CONSUMER PROTECTION AND MARKET CONDUCT OFFICE
BANGKO SENTRAL NG PILIPINAS
Consumer Assistance Kiosk, Ground Floor, Multi-Storey Building, BSP Complex, Malate, Manila
Email: consumeraffairs@bsp.gov.ph
Tel. No.: (+632) 8708-7087
Trunkline: (02) 8811-1277 local 2584
